The financial services industry is prioritizing data strategy as AI, digital assets, operational resilience, and personalization become essential in 2025. Broadridge Financial Solutions, Inc. conducted the fifth annual Digital Transformation & Next-Gen Technology Study, revealing that 41% of executives feel their technology strategy is not moving fast enough and 46% believe legacy tech is hindering resiliency. Firms are expected to allocate 29% of their total IT spend to technology innovation over the next two years.
Chris Perry, President of Broadridge, emphasized the importance of a clear data management strategy to break down silos and achieve the necessary data quality for AI and digital transformation. Over half of financial services technology executives globally identified data harmonization as crucial for maximizing ROI. Additionally, the study shows an increase in investments in GenAI, with 72% of firms making moderate to large investments this year.
Digital assets are also gaining traction, with 71% of firms investing in blockchain and distributed ledger technologies, and 64% investing in cryptocurrency. Cloud technology remains a key player, with 86% of firms integrating it into their processes. Jason Birmingham, Broadridge’s global head of engineering, highlights the importance of consistent data across all products and workflows for successful transformation.
The study surveyed over 500 financial services technology and operations leaders globally, providing insights into their transformation strategies. Broadridge Financial Solutions is a global technology leader driving operational resiliency, business performance, and investor experiences in the financial services industry. Broadridge: A Trusted Workplace in the S&P 500
Broadridge, a distinguished workplace recognized by Great Place to Work®, is a key player in the S&P 500® Index with a workforce of over 14,000 professionals spread across 21 countries.
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Source: Broadridge Financial Solutions, Inc.
In conclusion, Broadridge stands out as a top employer in the global market, providing a conducive work environment for over 14,000 associates worldwide. Visit www.broadridge.com for more information and engage with us to discover the endless opportunities that await at Broadridge.
