XIAMEN, China, Feb. 26, 2025 /PRNewswire/ — Yeastar, an international chief in Unified Communications answers, lately introduced its Outbound Name Middle module for the P-Series Phone System Software Edition. This selection-rich addition transforms the award-winning PBX machine right into a full-cycle buyer engagement engine, addressing crucial gaps in SMB-focused outbound answers.
Key Functions Riding Marketplace Differentiation
From gross sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade potency.
For industry managers, this interprets to express keep watch over thru options just like the 3-in-1 Auto Dialer (Enthusiastic, Energy, Agentless Dialing) that permits adapted outreach methods for numerous industry wishes. The customized DOD guarantees upper resolution charges via showing native caller IDs, generation Possibilities Uploading and Outbound Queues simplify large-scale marketing campaign setup and prioritization. Actual-time oversight is accomplished in the course of the Marketing campaign Wallboard, which supplies are living efficiency metrics, agent stats, and clear dialing planks—permitting fast changes to maximise effects.
Frontline brokers, in the meantime, have the benefit of a unified interface that consolidates all crucial purposes: top assigned screams, get right of entry to touch profiles, timber name inclinations, agenda callback, and so on.—all with out tab-switching. This seamlessness speeds up workflows and guarantees compliance thru tracked interactions.
“Outbound engagement is no longer a ‘big business’ luxury,” mentioned Arya Zhou, Head of World Gross sales at Yeastar. “By embedding robust outbound call center features into P-Series Phone System, we’re empowering businesses to free agents for high-value conversations rather than manual dialing, logging, and system-toggling.”
A Larger Optic at the Roadmap
The Outbound Name Middle addition marks Yeastar’s milestone in democratizing enterprise-grade equipment for SMBs. Yeastar now delivers a complete contact center suite that already encompasses the features of inbound/outbound name heart, omnichannel messaging (are living chat, SMS, social media), and usual CRM integrations. Taking a look forward, the answer is about to be additional enhanced with AI-driven equipment, CRM integration templates, richer stories, and extra at the 2025 roadmap for Yeastar P-Line Telephone Machine.
About Yeastar
Yeastar makes virtual worth simply obtainable from possession and adoption to day-to-day utilization and control via reworking how companies attach and keep up a correspondence. Yeastar has established itself as a important supplier of UC answers with a robust ecosystem, an international community of channel companions, and over 650,000 consumers international. For more info about Yeastar or to develop into a Yeastar spouse, please consult with https://www.yeastar.com/.
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SOURCE Yeastar
