Team Marksmen Network’s CX Transformation Conclave in Bangalore, India on March 20, 2025 will focus on how technology is reshaping customer journeys and driving business growth. In a digital age where innovation is key, companies must adopt transformative tools to enhance customer experiences. India ranks third globally in CX maturity and leads in the Asia-Pacific region, but only 17% of businesses provide exceptional service, leaving room for growth. The upcoming conclave will explore customer-centric strategies, featuring industry experts discussing omnichannel integration, high-performance customer service teams, AI in customer journey mapping, next-gen CX, and balancing digital interactions with human empathy. By integrating technology seamlessly into CX strategies, businesses can connect with customers while maintaining a human touch. The event is supported by industry partners NICE, Exotel, and Ubona Technologies. Co-Founder and MD of Team Marksmen Network, Rajesh Khubchandani, emphasizes the importance of creating memorable moments for customers at every touchpoint. Businesses have a unique opportunity to leverage technology for customer engagement and gain a competitive edge. The CX Transformation Conclave provides a platform for industry leaders to share insights, strategies, and explore technology-driven CX innovation.

For more information on this initiative, reach out to Team Marksmen at [email protected].

About Team Marksmen
Team Marksmen offers bespoke industry-centric knowledge platforms through various formats like Roundtables, Summits, Workshops, and Recognition Ceremonies. With over 50 successful events featuring 1500+ brands, Team Marksmen helps businesses engage audiences through on-ground and virtual experiences. They empower industry leaders with insights, ideas, and opportunities tailored to their unique industry and context.

Through initiatives like Marksmen Daily and Marksmen Media, Team Marksmen advances the practice of management and helps organizations achieve objectives through digital and content strategies.

In conclusion, businesses can transform customer engagement through technology-driven innovation, creating a competitive advantage. Stay connected with Team Marksmen for more insights and opportunities in the industry.