TextNow Appoints Sean Bonawitz as Senior Director of Trust & Safety
TextNow, the leading free phone service provider in the U.S., has named Sean Bonawitz as the senior director, head of Trust & Safety (T&S). In his new role, Bonawitz will be responsible for spearheading efforts to ensure consumer safety and build trust among TextNow users.
With a background in leading trust and safety teams at companies such as Patreon, TikTok, and YouTube, Bonawitz brings a wealth of experience in machine learning, policy enforcement, content moderation, fraud prevention, and crisis management. His expertise will be instrumental in enhancing TextNow’s safety measures and protecting users from digital threats.
“I am excited to join TextNow and contribute to its mission of making phone service accessible to all,” said Bonawitz. “As the digital landscape evolves, it is crucial to prioritize security and ensure a safe experience for our customers.”
Bonawitz’s extensive experience in risk management, coupled with his military background as a former U.S. Navy Explosive Ordnance Disposal (EOD) bomb squad leader, uniquely positions him to lead TextNow’s Trust & Safety team. His focus will be on strengthening internal technical teams, investing in proactive risk detection through machine learning, and enhancing partnerships with industry leaders.
“Derek Ting, TextNow’s CEO, expressed his enthusiasm for Bonawitz’s appointment, highlighting the importance of consumer safety as a top priority for the company. Ting emphasized the impact of Bonawitz’s leadership in strengthening TextNow’s Trust & Safety programs and ensuring a secure environment for users.
As TextNow continues to grow, Bonawitz’s appointment comes at a pivotal time for the company. With the recent launch of the free essential data plan, TextNow is expanding its offerings to provide users with unlimited talk and text, along with access to essential online services.
For more information on TextNow’s commitment to safety and insights from Sean Bonawitz on his vision for trust and safety, visit the TextNow blog. Stay updated on TextNow’s latest developments by following the company on X and LinkedIn.
In conclusion, TextNow’s appointment of Sean Bonawitz as the head of Trust & Safety underscores the company’s dedication to consumer safety and building trust among its users. Bonawitz’s expertise in trust and safety, coupled with his military background, positions him as a valuable asset in strengthening TextNow’s safety measures and ensuring a secure experience for all users.
