Tag: Synergy Research Group

Generative AI is Shaping the Future
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Generative AI is Shaping the Future

RENO, Nev., Aug. 22, 2024 /PRNewswire/ — New data from Synergy Research Group shows Artificial Intelligence (AI) is rapidly transforming the Contact Center as a Service (CCaaS) market, with new technologies like Generative AI leading […]

Cloud is a Global Market
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Cloud is a Global Market

Synergy data shows that cloud infrastructure service revenues (including IaaS, PaaS and hosted private cloud services) were $79 billion in Q2, with trailing twelve-month revenues reaching $297 billion. Public IaaS and PaaS services continue to […]