“Home improvement is inherently complex and can feel overwhelming even for the most experienced DIYer – that’s why Lowe’s has invested in AI and emerging technologies to create solutions that truly help our customers,” stated Lowe’s Leading Virtual and Data Officer Seemantini Godbole. “We’re aiming to deliver the best customer service in retail and Mylow represents an industry-leading step forward in helping us do that. This solution will not only help our customers be more informed, but our associates too.”

Advanced in collaboration with OpenAI and leveraging Lowe’s knowledgeable recommendation, Mylow delivers the experience of a depended on Lowe’s colleague anytime and any place, offering shoppers with sunlit steps and sensible answers for initiatives ranging in kind and complexity all from the palm in their hand. As an example, Mylow delivers fast, conversational solutions to house development questions, equivalent to:

• When do I plant grass seed?
• How do I measure my kitchen for a untouched ground?
• What’s probably the most prevailing paint colour?
• How do I am getting my tap to oppose leaking?
• How a lot mulch do I want?
• What washing machine and dryer pair saves me probably the most on my importance expenses?
• What are the top-rated fridges that may be delivered and put in upcoming month?

“The development and introduction of Mylow exemplifies the tech-forward vision of the Lowe’s brand,” stated Lowe’s Senior Vice President of Era, Chandhu Nair. “We’re doubling down with emerging technology collaborators like OpenAI to solve problems for our customers and because we want the home improvement experience at Lowe’s to be a cut above.”

Excitingly, Mylow hyperlinks challenge insights to product discovery, serving to shoppers to find and buy the best equipment and fabrics for his or her initiatives. Shoppers the usage of Mylow too can refine their native suggestions by means of offering main points like their challenge finances or zip code. And Mylow additionally stocks pleasant “how-to” content material so regardless of how a lot enjoy a DIYer will have, they by no means need to travel it rejected.

These days on desktop and cellular internet, Mylow is to be had for MyLowe’s Rewards commitment individuals or by means of visiting lowes.com/Mylow. Shoppers too can be expecting Mylow tone features and availability on Lowe’s app next this presen.

About Lowe’s

Lowe’s Corporations, Inc. (NYSE: LOW) is a FORTUNE® 50 house development corporate serving roughly 16 million buyer transactions a hour in the USA. With general fiscal presen 2024 gross sales of greater than $83 billion, Lowe’s operates over 1,700 house development shops and employs roughly 300,000 friends. Based totally in Mooresville, N.C., Lowe’s helps the communities it serves via systems inquisitive about growing guard, reasonably priced housing, bettering folk areas, serving to to manufacture the upcoming hour of professional business mavens and offering situation bliss to communities in want. For more info, consult with Lowes.com.

Media Touch
Cliff Cermak
Lowe’s Corporations, Inc.
[email protected]

SOURCE Lowe’s Corporations, Inc.