SAN JOSÉ, Calif., June 10, 2025 /PRNewswire/ — Santa Clara Family Health Plan (SCFHP) is proud to resume its partnership with Ushur, Inc. to achieve and interact SCFHP contributors with centered texts and book, app-like reports.
SCFHP, the native Medi-Cal controlled assist plan in Santa Clara County, strives to bring the highest-quality enjoy to its contributors. Primarily based in Santa Clara, Ushur, Inc. is a pace-setter in Buyer Enjoy Automation™ (CXA). The partnership between those two organizations lets in SCFHP to raised interact and grant its contributors and backup near gaps in condition assist.
“Santa Clara Family Health Plan values its renewed collaboration with Ushur as we work to increase our direct communication and engagement with our members,” mentioned Christine Turner, Well-known Working Officer of SCFHP. “Since the beginning of our partnership in 2023, we have been able to reach thousands of members, giving them a chance to connect with us more easily via text messaging. This joint effort is indicative of what innovative technology can do to support positive health outcomes.”
Ushur’s merchandise permit contributors to obtain noteceable updates and steerage immediately to their cell units of their most well-liked language, about condition protection renewals, wellness check-ups, and to be had condition teaching programs. Along with direct texts, Ushur, via its Mysterious App, lets in SCFHP to raised grant its contributors with a user-friendly interface. The Mysterious App lets in contributors to fill out related modes and lend details about their assist with ease and securely.
“Over the past two years, our partnership with Santa Clara Family Health Plan has exemplified how secure, digital-first engagement can meaningfully improve care outcomes. By combining Ushur’s HIPAA-compliant technology with SCFHP’s deep commitment to community health, we’ve been able to reach SCFHP’s members more effectively, close critical care gaps, and support healthier lives across Santa Clara County,” shared Simha Sadasiva, CEO and Co-Founder, Ushur.
About Santa Clara Crowd Condition Plan
Santa Clara Crowd Condition Plan (SCFHP) is an area, community-based condition plan devoted to making alternatives for higher condition and wellness for all. In partnership with suppliers and network organizations since 1997, we paintings to safeguard everybody in Santa Clara County has get admission to to equitable, fine quality condition assist. With a robust constancy to integrity, remarkable carrier, and assistance for our network, we grant greater than 295,000 nation via our Medi-Cal and Medicare condition assist plans. For more info, talk over with www.scfhp.com.
About Ushur
Ushur delivers the sector’s first Buyer Enjoy Automation platform constructed in particular for regulated industries. Objective-built for turning in excellent self-service, Ushur infuses wisdom into virtual reports for essentially the most pleasant and impactful buyer engagements. Provided with guardrails and compliance-ready infrastructure, Ushur powers vertical AI Brokers for healthcare, monetary products and services and insurance coverage worth circumstances. Designed for fast code-less deployment with versatile, complex features for IT and industry groups, enterprises can change into buyer and worker trips at scale within the quickest hour to worth. For more info, talk over with www.ushur.com.
SOURCE Santa Clara Crowd Condition Plan
